FAQ

To ensure that a Warmyou electric blanket lasts as long as possible, follow these maintenance and usage tips:

1. Use with caution

• Do not crease or fold during use, as this may damage the threads.
• Avoid putting heavy pressure on the blanket, such as sitting on it or placing sharp objects on it.
• Do not use pins or other sharp objects on the blanket.

2. Protect pets from biting and scratching

• Some pets, especially puppies and kittens, may chew on the cord. Use a cord protector or keep the cord out of reach.
• If your pet likes to dig or scratch, place an extra layer of fabric or a blanket over the electric blanket to prevent damage.

3. Proper storage

• Fold or roll the blanket loosely to avoid damaging the internal wiring.
• Store the blanket in a dry and dust-free place.

4. Clean correctly

• Unplug the cord before washing.
• Wash at a low temperature (usually max. 30°C) and use a mild detergent.
• Let the blanket dry flat (do not tumble dry).

We maintain a standard warranty period of 2 years.

We are sorry that the product you want is not in stock. Unfortunately, we cannot estimate when it will be back in stock in our collection. Our advice is to keep an eye on this website, as soon as the desired item is back in stock, this will be stated with the item.

As long as the order falls within the cancellation period, you can request a refund without giving any reason.

Go to the return page and register the return. Do not forget to include all accessories and/or parts of the product that belong to the article.

Have you accidentally received the wrong item? That is very annoying, you can request a return label via our website.

If you receive a damaged package, quickly check if the product is also damaged. Then take photos of the damage and send them to us by email. You can then request a replacement product or refund.

You have requested a partial or full refund but have not received it yet? We are very sorry! Please contact our customer service so that we can help you as soon as possible.

In principle that would be possible but (unfortunately or fortunately) there is an automatic timer on the blanket. This is a safety feature so that the heating wires would not burn out if a crack or break occurs in this cable. In this way, incorrect use is also immediately excluded and you can assume that an electric blanket is always safe to use.

That’s a good question! There is of course a good reason for that. You may not place heating under the pillow. The head is made to cool the body when the body gets too warm to prevent overheating. That is why electric underblankets are only 150cm long.

Yes, put the blanket in the washing machine at a friendly 30 degrees. Don’t forget to remove the controller, it is not waterproof and can break in the washing machine! And as for the foot warmers, only the inside can take a refreshing bath, because the controller cannot be detached. This way your comfortable blanket stays in top condition, ready to offer you warmth and relaxation.

No, neither the blanket nor the controller can be put in the dryer.

Yes, that is possible. Set your washing machine to a low speed.

No, the controller must be removed before putting the blanket in the washing machine. The controller is not waterproof and the electronics will be damaged in the washing machine. Simply remove the controller before turning on the washing machine and you can quickly enjoy your warm blanket again! And as for the foot warmers, only the inside can take a refreshing bath, because the controller cannot be disconnected. This way, your comfortable blanket stays in top condition, ready to offer you warmth and relaxation.

Around or slightly higher than body temperature. This depends on the ambient temperature.

This depends on the ambient temperature, but after about fifteen minutes you can already enjoy it optimally.

Yes, the entire blanket will become warm, but some parts (such as corners and edges) may take a little longer to warm up properly.

Our blanket is consciously designed with a wired solution to provide multiple benefits. Unlike wireless blankets, we avoid using batteries that can harm the environment as they don’t last as long as the blankets themselves. With our wired blanket, you don’t have to wait for it to charge; it heats up quickly and evenly, allowing you to enjoy warmth and comfort right away. In addition, the entire blanket is heated evenly, resulting in a consistent and comfortable heating experience.

Absolutely, our electric heating blankets are equipped with overheating protection. If the blanket unexpectedly becomes too warm, it will automatically switch itself off. In addition, all our products are equipped with a built-in automatic switch-off function, which means that they switch off automatically after a certain time. The exact switch-off time is clearly stated in the product manual. In addition, we have thoroughly tested and certified all our products to meet European safety standards. So you can enjoy the warmth that our blankets provide with peace of mind.

Absolutely, we offer a standard underblanket of 150×80 cm. It is important to note that this is specifically designed to be placed under your body and not under your head, to prevent overheating of the head. For a double bed, we recommend using two separate blankets next to each other. This ensures even heat distribution and a comfortable night’s sleep.

Absolutely, our products come with controllers that have 3, 9, or 10 heat settings, depending on the specific product. Please refer to the product description to find out which controller is included with your purchase. This way you can easily choose the desired heat setting and enjoy a personal comfort level.

Our blankets are all made of polyester, which can help with its hypoallergenic properties.

Yes, you can safely use our blankets on a waterbed. However, it is important to know that a waterbed is already heated. That is why we recommend using only the lowest heat settings to prevent overheating. In addition, do not use the underblanket, but choose one of our soft fleece blankets for an extra layer of comfort. This way you can optimally enjoy the warmth, adapted to your needs and the specific characteristics of the waterbed.

It is recommended to store the blanket in a clean, dry place, preferably in the original box to prevent the blanket from being compressed too much. After use, it is good to let the blanket cool down for 5 minutes first. When folding it is important not to do this too tightly, so that wrinkles are avoided and the heating wire inside does not kink or fold. This keeps the blanket in optimal condition for the next use.

Absolutely, you can use the blanket without any worries during pregnancy. The design and heat regulation are safe and comfortable, allowing you to enjoy the warmth without any worries. However, if you have any specific health questions, it is always advisable to seek advice from your healthcare provider.

Yes, our blankets can contribute to increased comfort and reduce discomfort such as muscle tension. Especially with muscle complaints, tension and stress, the use of the blanket can have a therapeutic effect, increasing comfort and reducing pain. Although the blanket is not designed as a medical product, many users have reported that they benefit from its relaxing properties. If you have specific health questions, it is always wise to seek advice from your healthcare provider.

Our blankets have undergone rigorous testing by TUV and are certified to comply with European directives and standards, including those relating to electromagnetic radiation. You can be confident that our products are designed to be safe and to the highest standards, eliminating any concerns about radiation. Should you have any specific questions on this topic, we are always on hand to provide further information for your peace of mind.

Yes, we specifically offer single underblankets. This allows both sides of a double electric adjustable bed to be adjusted separately. This way you can enjoy personal comfort and adjust the heat setting to your preference, independent of the settings on the other side of the bed.

Absolutely, our blankets have undergone successful inspections and certifications by TÜV. They fully comply with European guidelines and standards, so you can enjoy our electric blankets with complete confidence.

Generally, this will take about 5 minutes, depending on environmental factors. In a normal environment, the blanket will cool down quickly, making it easy to store or leave the bed without waiting for a long time.

We strongly recommend that customers with medical conditions seek medical advice before use. Different medical situations may present unique considerations, and it is essential that you seek a professional opinion to determine if it is safe to use the electric blanket. Contact your physician for advice and discuss any restrictions that may apply specifically to your situation.

Do not use the blanket for children under 3 years old. Between 3 and 8 years old, supervision is required, and operation must be done by a parent. Children over 8 years old can use the blanket under supervision and after instructions. However, it is important not to let children play with the blanket, to ensure safety.

Sure, you can use our electric underblanket without any problems, even if you use mattress protectors or moltons. Simply place the blanket directly under the fitted sheet for a comfortable and warm night’s sleep. The blanket remains effective and comfortable, while protecting your mattress at the same time.

If a fault occurs, we recommend that you unplug the power cord and plug it back in after a few seconds. Then set the controller to the highest setting and check whether the blanket becomes warm after about fifteen minutes. If the blanket still does not reach the desired temperature, please contact us for a warranty claim. We are ready to help you and ensure that your electric blanket functions optimally.

The electromagnetic waves produced by our blankets remain within the permitted limits and there are no known risks. Nevertheless, if in doubt, we recommend that you seek advice from your doctor before using the blanket.