Privacy Statement

Warmyou wants to inform you as a customer or user of products clearly and well, be able to help you quickly and offer an excellent service. For this we use personal data. Warmyou Elektrische Apparaten is responsible for the collection and processing of all personal data. In doing so, we adhere to the European privacy legislation, known in the Netherlands as the General Data Protection Regulation (GDPR). In this privacy statement we explain which data we collect, what we do with it and what rights you have.

Why do we process personal data?
Your personal data is processed by us to be able to handle requests and appointments and to share information with you. Below we list a number of specific activities for which personal data is required:
• Ordering products
• Requesting information and service
• Sending newsletters or information bulletins
• Providing product reviews
• Participation in campaigns and promotions
• Satisfaction surveys
Your personal data is only stored and processed if you have provided it voluntarily.
When using our website, we only keep track of general visitor data such as the IP address, the possible user name, the time of the request and the pages visited and the data that the browser sends.

What are your rights?
You must be able to trust that we protect and secure your personal data. We want to be transparent in this and if you request it, we will make an effort to investigate where your personal data is used. You also have the right to request that your personal data be changed or deleted. Unless we are legally obliged to retain this data. You can send a request for correction or deletion of personal data to support@Warmyou.com. We will process your request within four weeks.

Right to data portability

You have the right to receive the data you have provided to us in a structured, commonly used and machine-readable format in order to transmit it to another controller. Where technically feasible, we will cooperate with direct transmission.

Right to object

You may object to the processing of your data. We will cease processing if your objection is justified. If we use your data for direct marketing, we will always honor an objection submitted by you immediately.

Who do we share your data with?
We only share personal data with third parties if this is necessary to fulfill the agreement we have made with you. Examples of this are sending and delivering products, carrying out a repair by a service company, sending information/brochures, carrying out a promotional campaign for which you have registered, etc. We can also use the information systems and data centers of third parties (SaaS services) for the processing of data. We always conclude a processing agreement with third parties with whom we share personal data. In such an agreement we include, among other things, which data may be processed, for which purposes and under which conditions and which technical and organizational security measures must be observed. Furthermore, we can be obliged by law to share data.

Reviews
WebwinkelKeur
We collect reviews via the WebwinkelKeur platform. If you leave a review via WebwinkelKeur, you are required to provide your name and email address. WebwinkelKeur shares this information with us so that we can link the review to your order. WebwinkelKeur also publishes your name on its own website. In some cases, WebwinkelKeur may contact you to provide an explanation of your review. In the event that we invite you to leave a review, we share your name and email address with WebwinkelKeur. They use this information solely for the purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to engage third parties for the purpose of providing the service, for which we have given WebwinkelKeur permission. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of the service for which WebwinkelKeur engages third parties.

We ask for permission
If you place an order via the website, send us a request for (product) information, make a (warranty) request for service or, for example, participate in a campaign, etc., we ask you for permission to process your personal data. If you do not give permission, we cannot process your request.

How do we secure personal data?
We have taken appropriate measures to protect personal data against loss or any form of unlawful processing. In doing so, we take into account the state of the art, the costs of implementation, the risks and the nature of the data processing. Access to files with personal data is limited by means of passwords and encryption. Consultation of personal data is logged as much as possible.

Third party websites
This privacy statement does not apply to third party websites that are connected to the Warmyou website by means of hyperlinks. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We recommend that you read the privacy statement of the websites before using these websites.

How long do we store personal data?
Personal data may be stored by us in the context of service and provision of services. For personal data in the context of orders and service requests, this applies in any case during the expected lifespan of a product

Cookie usage
You can read how we handle cookies in the cookie statement on our website.

If you have any questions
For questions about our privacy policy, please send an email to support@warmyou.eu.